Product support and refunds

For installation, audio, captions or billing questions, email support@linggua.ai. Refunds and subscription cancellations are handled there too.

Privacy

To access, correct or delete personal data, or if you have questions about the Privacy Policy, contact privacy@linggua.ai.

What to include

To help us investigate quickly, please include:

  • Your macOS version and Linggua version
  • The meeting app and version you used
  • Whether the issue affected listening, speaking or billing
  • Steps to reproduce and any error message

Please note

Do not email model keys, full meeting recordings or other people’s personal data. We usually reply within 3 business days.

Read the setup guideBack to home